North American Specialty Laminations

Website Privacy Policy

At North American Specialty Laminations (“Company”), your privacy is important to us and we take important steps to protect the privacy and security of your information.

This Website Privacy Policy will tell you what information, including personal information, we may collect from you via www.northamericanlam.com and other Company-operated websites and mobile apps (the “Sites”), how it is used, how it is shared, and your choices about the collection and use of your information. By using the Sites and providing personal information to us, you agree to be bound by this Website Privacy Policy.

We may occasionally make changes to our Website Privacy Policy. Whenever a change is made to our Website Privacy Policy, we will update the information on this page, so please review this Website Privacy Policy regularly.

1. Types of Information We Collect

In order to better serve you with our Sites, we may collect the following categories of information through the Sites.
This may include (i) contact information you provide (such as name, mailing address, e-mail address, or phone number), (ii) transactional and payment information, such as if you make a purchase, (iii) any subscription preferences if you receive communications from us, (iv) any surveys you respond to with feedback, and (v) Online User Activity as described below.
If you provide us with information regarding another individual, you represent that you have that person’s consent to provide such information and to permit us to use it in accordance with this policy.

2. How We Use Information We Collect

We may use the information we obtain about you for purposes allowed by applicable laws, including to:
• Provide the Sites to you, provide the services offered through the Sites or otherwise by Company, manage any transactions, and provide other important notices;
• Respond to your requests, questions and comments;
• Monitor the performance of our Sites including metrics such as total number of visitors, traffic, and demographic patterns;
• Tailor the content we display through the Sites and in our communications, including any content or advertising that we believe may be of interest to you;
• Operate, evaluate and improve our Sites, and diagnose or fix technology problems;
• Provide important notices or changes to this Website Privacy Policy; and
• Comply with and enforce as needed applicable legal requirements, industry standards, our policies and our contractual rights.
• We may also use or share information in an anonymized or aggregate manner for purposes such as research, analysis, modeling, marketing, and improvement of our Sites.

3. How We Share Information

We may share your information with service providers that we believe need the information to perform a technology, business, or other professional function for us (examples include IT services, maintenance and hosting of our Sites, payment processors, marketing partners, and other service providers). We only provide such vendors with information so they can perform their required functions on our behalf.

If you voluntarily share or submit any content for public posting through our Sites (e.g., picture, story, commentary), or link it to any social media platforms, that post and any content or information associated with it may become available to the public.

We also may disclose information about you (i) if we are required to do so by law or legal process, (ii) when we believe disclosure is necessary to prevent harm or financial loss, (iii) in connection with an investigation of suspected or actual fraudulent or illegal activity; or (iv) under exigent circumstances to protect the personal safety of our staff, users or the public.

4. Confidentiality and Security

When you submit a request or communication on our Sites, we may need certain information from you. For example, you may be asked to provide your name, email address, and/or demographic information if you choose to complete any online forms, or to provide feedback about the Sites. While no use of the Internet is 100% free of risk, Company maintains an information security program designed to protect our users’ personal information.

5. Online User Activity (Cookies, Tracking, and Interest-Based Advertising)

We, our service providers, and advertising partners may collect certain information about your device and use of our Sites by automated means, including but not limited to cookies, pixels and other similar technologies (“Online User Activity”).

These technologies can be implemented by Company or by third-party products or services we use (such as from Google or Facebook). “Cookies” are small data files that online services can store on, and retrieve from, a user’s computer or mobile device through the web browser. The information is stored and retrievable either for the duration of a website visit (known as “session” cookies), or until some later point in time set by the website dropping the cookie (known as “persistent” cookies). Cookies are very commonly used by websites and most browsers are configured by default to accept cookies.

When you use the Sites, the information we may collect by automated means includes, for example:
• Usage details about your interaction with our Sites (such as the date, time, and length of visits, and specific pages or content accessed during the visits, search terms, frequency of the visits, referring website addresses);
• Device information including the IP address and other details of a device that you use to connect with our Sites (such as device type and unique device identifier, operating system, browser type, mobile network information, and the device’s telephone number); and
• General location information if your device shares information about its location.

Cookies and these other technologies can help us automatically identify you when you return to our Sites. Cookies help us review website traffic patterns and improve the website, and determine what Sites are popular. We can also use such information to deliver customized content and advertising to users of the Sites whose behavior indicates that they are interested in a particular subject area. Our Sites work with who help us track and analyze visitor activity on the Sites, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns.

We use web analytics and tag management services and tools provided by Google and other third parties to collect certain information relating to your use of the Sites. You can find out more about how Google uses data when you visit our website by visiting “How Google uses information from sites or apps that use our services” in the Google Privacy Policy.

Our Sites include social media features, such as Facebook, LinkedIn, and Instagram. These features may collect information about your IP address and which page you are visiting on our site, and they may set a cookie to ensure the feature functions properly. These features may also provide you with personalized ad content. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

We deploy the Meta Pixel on the Sites. The Meta Pixel may enable Meta to match website visitors with their Facebook User Accounts. You can find out more about how Meta uses data from our website by visiting “Information from Partners, vendors and third parties” in the Meta Privacy Policy.

The Sites use Google’s reCAPTCHA service to protect against spam and other automated abuse by identifying activity from an automated program such as a “bot.” reCAPTCHA analyzes the behavior of website visitors as soon as the website visit begins. The data collected during this analysis, which takes place in the background, is sent to Google’s servers. The use of the reCAPTCHA service and the treatment of any information collected through the service, such as IP address, date, time, language, screen size and resolution, and mouse movements while on the page, are subject to Google’s applicable privacy policy and terms of use, as noted in the boxes where you are asked to confirm that “I’m not a robot” when submitting a form.

We use a tool called “Adobe Analytics” for analytics and advertising services. We use the information we get from Adobe Analytics to improve our services and to improve our ad performance. Adobe’s ability to use and share information collected by Adobe Analytics about your use of the services or visits to the Sites or to another application which partners with Adobe, is restricted by Adobe Analytics Terms of Use and the Adobe Privacy Policy available at: https://www.adobe.com/privacy/marketing-cloud.html.

The Site use Matomo to analyze traffic and help us to improve your user experience. We process your email address and IP address, and cookies are stored on your browser. For more information relating to the terms of use of Matomo and its Privacy Policy see: https://matomo.org/matomo-cloud-privacy-policy.

The Sites includes session replay cookies. These cookies capture keystrokes, mouse movements, click stream data, and other activity, especially in connection with the completion of online forms. Session replay cookies collect this information before you hit submit.

We may use Local Storage such as HTML5 and Local Shared Objects (“LSOs,” also known as Flash cookies) to store content information and preferences. Various browsers may offer their own management tools for removing HTML5. Third parties with whom we partner to provide certain features on our Websites or to display advertising based upon your Web browsing activity use HTML5 and Flash to collect and store information. For further information on how to manage Flash cookies, please click here.
Most browsers allow the visitor to reject cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features our Sites provide.

6. Your Privacy Choices

We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.

If you choose not to receive any further communication from us, please contact us using the information provided below. You may also use any unsubscribe option we provide with a communication.

7. Online Advertising

You may see us advertising on various websites, web pages, social media and other platforms. Please note that online advertising service do not always provide us with complete information about the platforms or website on which our advertising may appear. If you believe that our advertising is being displayed through websites or channels that promote inappropriate or offensive content, please contact us as directed below.

8. Links to Other Websites or Content

Our Sites may contain links to other websites, apps or online services, including social media. Please be aware that we are not responsible for the content or privacy practices of such other websites, apps or online services, and we encourage you to be aware when you leave our Sites and to read the privacy statements of any other website, app or online service that collects personal information.

9. Corporate Events

We shall be entitled to transfer information that we collect to a third party in connection with or in contemplation of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition (including a disposition in connection with a bankruptcy or similar proceedings) of all or substantially all assets or stock of the business unit or division responsible for the information under this Privacy Policy; provided the acquiring third party has agreed to safeguard your information with protections that are compatible with those set out in this Privacy Policy.

10. Children

Under U.S. Federal Law (as reflected in the Children’s Online Privacy Protection Act), WE DO NOT COLLECT OR STORE ANY PERSONAL INFORMATION FROM INDIVIDUALS THAT WE KNOW ARE UNDER THE AGE OF 13. If you wish further information concerning privacy policies in general, and concerning online social networking and safety, you should visit the following website: http://www.ftc.gov/privacy/index.html.

11. International Data Transfers and Use

Our Sites are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than those of the United States. Any information you provide through use of the Sites may be stored and processed, transferred between and accessed from the United States and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. However, we will handle your personal information in accordance with this Website Privacy Policy regardless of where your personal information is stored or accessed.

12. State-Specific Notices

California Consumer Privacy Act. The California Consumer Privacy Act of 2018 (“CCPA”) became effective on January 1, 2020 and created a variety of privacy rights for California consumers.

You have the right to know what kinds of personal information we are collecting and our business purposes for that collection. We provide that information above.

You have the right to know how personal information is obtained, how it is used, and our business purposes for that use. We provide that information above.

You have the right to know if your personal information is shared with any third parties. We may share personal information to have Service Providers, as defined by the CCPA, perform services specified by written contract. In addition, we may share personal information with third parties for other notified purposes, as permitted by the CCPA.

You have the right to know whether your personal information is being sold. Your personal information is sold when it is shared with a third party for monetary or other valuable consideration for a purpose that is not a “business purpose” as set forth in the CCPA. We do not sell your personal information.

You have the right to:
• Know what specific pieces of personal information we have collected and retained about you over the previous 12 months.
• Receive a copy of your personal information.
• Delete your personal information.

To exercise any of these rights, contact us as below. We do not sell your personal information, so we do not offer an opt out.

California Shine the Light Disclosure. California law requires certain businesses to respond to requests from California users who ask about business practices related to disclosing personal information to third parties for their own direct marketing purposes. The California “Shine the Light” law further requires us to allow California residents to opt out of certain disclosures of personal information to third parties for their own direct marketing purposes.

California Do No Track Notice. Our Website does not change its behavior when receiving “Do Not Track” signals from browser software, and handles all personal information consistent with this Privacy Policy.

Nevada Disclosure. For Nevada residents, please note that we do not sell personal information as defined by Nevada law.

You can submit a request to access, correct, or delete your personal information by contacting us as set forth below.

13. Mobile Application Specific Disclosures

Any third party with whom our mobile applications share personal data will provide the same or equal protection of personal data as stated in this Privacy Policy and the App Store Review Guidelines.

Personal information is retained as long as there is any legitimate business, legal, compliance, or audit purpose.

You can revoke consent and/or request deletion of your personal data consistent with these policies by contacting us as set forth below.

14. Contacting Us

If you have any questions, concerns or comments about this Website Privacy Policy, our privacy practices, or if you would like us to update information or preferences you provided to us, please contact us at by e-mail at custserv@northamericanlam.com or at 51149 Whitetail Road, Osseo WI 54758

Last updated September 29, 2022